Success Stories

Client Success Stories

Gray Urgent Care – Gray

Gray Urgent Care recently opened its doors providing non-emergent medical evaluations, unencumbered by bureaucracy. Teaming up to make it happen is Patricia Kittredge; a Family Nurse Practitioner and a local who saw the medical need in the area, and Anna Kittredge; a Physician Assistant, with 18 years experience as a PA in emergency medicine and 12 years as a medical officer in the Army. Read More

King Eider’s Pub – Damariscotta

Scott McArdle & Damon Waltz have been close friends and co-workers in the food industry for years. They’ve been building up experience in different positions at a variety of locations, but have been long-time employees at King Eider’s Pub in Damariscotta. They truly knew the restaurant industry inside & out, co-managing & growing together – but when the opportunity to purchase King Eider’s arose, it put the business in a new light. The existing owners were committed to the transition and understood the value Scott & Damon brought, but they wanted to fully understand the risks & challenges that came along with the opportunity.  Read More

SerenityME – Portland

SerenityME logo has the name in light green, above it is a circle outline in the same color with a slack of rocks inside in various earth tones.  White background full frame imageLike so many others, Greg Dulac found himself both over and underwhelmed when the COVID pandemic began. While recovering from his experience in the corporate world he developed an appreciation for mindfulness. He saw the need in the community for those dealing with stress, anxiety, and other mental health issues to access tools to help manage these challenges. And so SerenityMe was started! A mindfulness business focused on providing meditation, yoga and body work. However, they are not a typical studio/wellness facility. While individual customers are welcome, their primary focus is on businesses that want to provide their employees with access to mindfulness-based tools to improve focus and productivity. Something all Maine SBDC clients could benefit from! Read More

The Osprey – Georgetown

Group Photo of The Osprey Resturant, two white men and two white women with their arms around each other inside a restaurant doorway.The pandemic created an opportunity for Sarah (Armstrong) Kecskemethy, Zoli Kecskemethy, Tessa Boepple, and Dylan Boepple to come together to form the Four Cuckoo Birds, Inc. These two couples, who share vast experience in the food industry and a passion for food & community, were eager to get their dream business going and use their combined culinary skills to bring the Osprey back to Derecktor Robinhood Marina in Riggs Cove. With a strong belief in connectivity, they are fully committed to “fostering relationships within the community.” Read More

Seacoast Senior Advisors – Scarborough

Many seniors face large transitions and changes later in life and Dani Rockey loves getting to help families unravel and understand their options. So she started Seacoast Senior Advisors, a community-based organization focused on helping families navigate Senior Living options, understanding that transitions are hard enough and wanted to help make them easier. But to get started she needed some guidance herself. Read More

AWEN – Portland

Brinn Flagg, a white women with blonde hair leans on a wooden wall.  Wearing a tan wide brimmed hat, denim overalls, and a dark patterned long sleeve shirt. AWEN; Family Recovery and Relationship Coaching, is an educational and counseling service for friends, partners, and parents of people with substance use disorder. It is different from most programs, as it uses a holistic experience-led approach. The coaching program offers support, education, resources, and community.

Founded by Brinn Flagg, AWEN is unique in that Brinn is an impacted loved one herself. Feeling the effects of her sister’s substance use disorder with nowhere to turn at the time, she sought support, strength, and knowledge by becoming a certified coach and counselor in order to share her experiences. Read More

The Nexus Arcade and Gaming Lounge – Winslow

The Nexus Arcade and Gaming Lounge logo, on black background. Cobalt blue graphic lines outline "The Nexus" in white, the X is larger and insects the whole logo.Mark Blaschke and Nicholas Murray, the partners behind The Nexus Arcade and Gaming Lounge, wanted to create a place that brought the local gaming community together around their shared passions. They brought a lot of enthusiasm to the project but not much knowledge about the business side of things, Mark knew he needed help making sure he was doing things correctly and legally. He was seeking expertise from someone who already had experience running a small business when he connected with Maine SBCD at CEI Business Advisor Peter Piconi. Read More

CIA Cafe – Saco

In early 2022, Jamie Bissonnette and his business partner Duncan Taylor were presented with the opportunity to purchase CIA Cafe (pronounced see-ya), a successful coffee, sandwich and art shop located in Saco. With tons of food and beverage business management experience, Jamie decided it was time to take a chance and step out on his own, but he needed financing. His lender recommended that he reach out to Anne Lancaster, Maine SBDC business advisor at the University of Southern Maine. 

As first-time business owners, Jamie and Duncan wanted to be as thorough as possible in making sure this new-to-them venture would be successful. They worked with Anne to perfect their business plan. They went through each section of the narrative and focused heavily on the accompanying financials. In just a couple of weeks, they were ready to submit their plan to Bangor Savings Bank. Read More

Aegir’s Den Meadery – Palermo

Mark and Carrie Mancini both come from families familiar with fermentation and preserving, but a friendly competition leading to the accidental brewing of a honey mead made Aegir’s Den Meadery possible!

After nearly a decade of experimenting and testing different meads with friends and family encouraging them, they opened their Pittsfield storefront in 2019 and gained some good traction prior to the COVID shutdowns. They had a strong brand and partnerships with a local winery for bottling space and were being distributed throughout the Bangor and Portland area.

They connected with the Maine SBDC as they were getting ready to expand last year. They needed to grow in order to keep up with production and that meant they were also going to need capital to hire more employees and purchase additional equipment. Maine SBDC at CEI Business Advisor Peter Piconi was able to work with Mark and Carrie to understand their capital needs and provided resources that helped identify the best avenue to pursue. Together they developed financial forecast worksheets and reviewed the business plan so they could understand how grants or traditional lending would fit into their plan. Read More

Wine House on Main – Kennebunk

Betsy Ross owns the Wine House on Main, a small wine shop and bar located in downtown Kennebunk. Since 2021, Wine House on Main has offered wine selections from small families around the world. With decades of experience in hospitality and the wine industry, Betsy shares the stories of winemakers, vineyards and regions with her customers to deepen their connections to the wines they purchase. Wine House on Main also hosts educational wine classes, paint and sip events, and wine tastings. 

Betsy heard about the Maine SBDC through another business owner. Dedicated to making her business a warm and welcoming space for the community to come together, Betsy reached out for general business guidance and was connected with Anne Lancaster, Maine SBDC business advisor at the University of Southern Maine. Read More