Client: Elizabeth Pio
Business: Twinkle Time Cleaning
Location: Millinocket
County: Penobscot
Client Since: February 2024
Business Advisor: Jon Janson
Elizabeth Pio launched Twinkle Time Cleaning in Millinocket to create the kind of opportunity she once struggled to find herself. In recovery for over a decade, she overcame personal challenges to rebuild her life. She uses that experience to support others through employment and compassionate service.
It began as a solo endeavor, but as demand grew, she envisioned something bigger. A client who believed in her encouraged her to expand, sparking the idea of forming a team. As her business gained momentum, Elizabeth reached out to Maine SBDC and connected with Business Advisor Jon Janson.
Jon helped her formalize operations, develop onboarding systems, and make a critical transition from 1099 contractors to W2 employees. Elizabeth now leads a team of employees who help bring her vision to life. With procedures in place and team leads helping onboard new hires, she eventually aims to franchise and bring its mission to other communities across Maine and beyond.
“A lot of ideas come to fruition just from talking,” she comments. “Being able to connect with resources that were not available to me had I not reached out to the SBDC made all the difference.”